Grace Period
1 min
If your monthly billing cycle ends and the payment fails, your account will not be blocked immediately.
During the grace period:
- You will receive an email notification informing you about the failed payment
- Your dashboard will clearly show that you are in a grace period
- No new monthly credits are added
- If available, your universal credits will be used first
- You are allowed to temporarily go into a negative credit balance
Once the payment is successfully completed:
- Your account returns to normal status
- Your monthly credits are added
- Any negative credits are deducted (including those used during the grace period)