---
title: User Guide
slug: user-guide
docTags: 
createdAt: 2025-08-11T09:14:51.133Z
---

Welcome to your central resource for mastering MaskIT. This guide provides detailed instructions for every feature — from custom masking settings and team management to security and billing.

Choose a section below to learn more.



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### 🏠 [Interface Overview - Masking](docId\:bqaUHnfAImxJl2G9uGuXu) 

The masking overview is where you'll perform all your masking tasks. It's designed for a **simple and efficient workflow**: upload your files, let MaskIT process them automatically, and download the results. This section will guide you through the main components of the screen, from the file upload area to managing your processed images and monitoring your credit usage. 
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### 💳 [Account Management Overview](docId\:HT5FRGSE3Vz9qNHJwBIER) 

Your account dashboard is the central hub for managing all aspects of your MaskIT service. Here, you can easily upgrade or downgrade your **subscription plan**, update your billing details and **payment **methods, invite and **manage **team members, and generate API keys for custom integrations. This guide covers everything you need to keep your account details and team access in perfect order. 
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### ⚙️ [Masking Settings](docId\:Flo5hZAv2fx9EOVCLGLmp)

Take full control over your anonymization process. This section explains every available option, showing you how to choose exactly **what** to anonymize (faces, license plates, etc.) and **how **to anonymize it (blur, pixelate, solid box). Learn how to tailor the output to your precise needs. 
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### ✨ [Processing Multiple Files](docId\:kzmgtFU6RmvOE3g3I9GEw) 

MaskIT is designed to save you time, especially when you have many files to process. Instead of anonymizing files one by one, you can **upload them in batches **using two convenient methods. 
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### 💰  [Credits and Plans](docId\:e9ly7Z1eOD_ZR-xeZZJT5) 

Understand how the billing works. This section details everything about your **subscription**, from how monthly and universal **credits** are consumed, to upgrading or downgrading your plan. Find all the information you need to manage your account effectively. 
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### 📜 Billing & Commercial Information 

Find all **legal and commercial information** in one place. This section provides details on our pricing, invoicing, Terms of Service, and our Service Level Agreement (SLA) for Business and Enterprise customers. 
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### 🔒 [Security & Protections](docId\:iTXS2HfsuR2yrRAqdUYjK) 

Trust and security are at the core of MaskIT. This section details how we protect your data, from our **stateless processing** that ensures your files are never stored, to our 
**region-based hosting **for data residency. Dive in to understand our commitment to global privacy regulations like **GDPR, CCPA, and more**, and the technical measures we take to safeguard your data. 
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### 👥 [For Teams & Companies](docId:4e3onOpjwClKBYV3PYOKO) 

Discover features built for professional teams. This section covers how to set up and manage a **company account**, add or remove users, assign roles (Admin, Member, Accountant), and utilize audit logs for full transparency and control. 
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### ❓ [Troubleshooting & Support](docId\:TTD9EgBId2_GE02dPaWLH) 

Encountered an issue? Start here. This section provides solutions to common problems, explains error codes, and shows you **how to contact our support team**. We're here to help you get the best results from MaskIT. 
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